Welcome to our user reviews listings for Personal VPN service. We list reviews of providers written by their previous customers.
I have been using boxpn vpn service for about 5 months. It has been great so far. I mostly use it for when I’m travelling in Canada to stream HULU or Netflix. Speed is awesome. They also provide great support.
In search of a reliable VPN-provider, the weight of the many positive reviews on this site was
significant to me. I use StrongVPN now and plan buy a second package to fulfill all my needs.
It works flawless and I notice no problems concerning speed loss or instabilty.
Towards my application bandwidth is of lesser importance however, I do not apply it to download
so I can’t say anything about that.
Help (support) is splendid.
The operators are professional and friendly.
Experienced and interested as they are, they will help you out in no time.
But they’re also needed.
The interface (there actually isn’t any real interface) is not always that clear. Some things are
pretty well hidden and certain people (noobs like me) may find themselves happy support is
so accurate.
A bit dissapointing is that there is a limit on the times one can switch to another server.
Maybe it was announced and I just didn’t read well enough. To me it was unexpected
that I will have to pay extra for switches once a limit is exceeded.
The switching is not at all as easy as announced.
It has to be done manually (at least once for most people to ged rid of the standard US-
server which is appointed after the initial setup). But it is not a big deal eather, and there’s
always support …
A bit of reading and understanding has to be done. The site seemed willing to offer me
a one-month account but in the end I had to buy three months at least. Ok, just the usual
commercial sh*t, but still regrettable for a provider which certainly can be described as
serious and reliable.
About the same commercial humbug is an automated offer I received shortly after my
subscription.
It stated that I would be given a 15 USD discount if I brought in a new subscriber on
their VPN. Since I already was planning a second VPN I asked whether the discount
would be submitted if I brought myself in. The new account would have to be payed
for normally as if it was from anyone else. It was rejected, friendly but absolutely.
Why don’t they just leave this kind of commerce away, it only has negative impact
while technically their product is quite ok.
Before subscribing to StrongVPN I had contact with other providers (also found
here on the site but apparently removed in the mean time) and at least one of them
was obviously fraudulent. So I believe all that false advertising only causes
inconvenience and distrust and is not needed by a quality supplier.
I recommend StrongVPN.
- It is not the cheapest provider but it works and support is great.
- See trough the advertising (it seems to be normal on the net nowadays).
- Do not worry because the setup and switching have to be done manually (even though
the advertising states ‘easy switching’). It is not that hard after all.
- Trustworthyness of StrongVPN is my argument in favor of them. And probably the most
important there is.
Peter
Very easy to install
for a not technical person, even easier to use. Has truly made the internet
that much better being able to access U.S. websites that were blocked when
trying to visit them. Excellent customer service. Keep up the great work.
Very easy to install
for a not technical person, even easier to use. Has truly made the internet
that much better being able to access U.S. websites that were blocked when
trying to visit them. Excellent customer service. Keep up the great work.
Being a not technical person it was extremely easy to download and install. Using Clear VPN is even easier and gives us most more access to the internet, especially for watching tv shows and movies. Thanks for the excellent service.
Being a not technical person it was extremely easy to download and install. Using Clear VPN is even easier and gives us most more access to the internet, especially for watching tv shows and movies. Thanks for the excellent service.
Upgrade to my previous reply which wasn’t posted anyway.
Hope the site isn’t protecting these crooks.
Never mind.
I wrote VPNtraffic a polite and simple question.
I stated that I have doubts because of so many bad comments
on the internet.
Their reply today definitely took away my last doubt :
(even in this sentence usually made by children at the age of 6,
they wrote errors which I haven’t copied here)
“if you dont trust ,try other bad server”
And that’s it, end of communication whith these idiots.
Hi,
i’m using BlackVPN from Germany and am very satisfied with the quality of their service.
Especially the option to choose between PPTP, L2TP and OpenSSL is great to me.
I am using the US package and can say that it just works!
Will surely renew my membership!
tom i do not know what u are talking about.I am using their services to watch Zatoo and all works perfect.
VPNtraffic is offered cheap compared to other providers.
It also offers Belgian VPN which others don’t (and maybe should
make one wonder).
Therefore I decided to go for this service.
I read a little further however, and right before I was about to pay,
I came onto this site with reviews.
The comments here really scared me off.
So, just to ease my mind, I send VPNtraffic a very simple question.
The way communication establishes usually exposes a lot off the
people you’re dealing with in my opinion.
It was terrifying.
Whatever problem occurs these people will NOT be able nor willing
to help you out. Selling and nothing else seems to be what matters.
I can’t confirm the messages above which tell us it’s a scam or
other kind of fraud since I finally did not buy. I do confirm that the
communication is of such poor quality that all kinds of questions
arise about the capability of VPNtraffic.
I do not advise anyone to risk money on them.
Their free trial which I did not install is only valid for one hour by the way.
I just tried their Australia location. The speed is good but it is a little pricey.
I think their L2TP connection is better than PPTP
VPNSEEK…Is simply AWESOME! i have test and try them for months now, they are just cool..i will highly recommend them to any body worldwide…Another beautiful things about them is there ”Fast as light” and great customer support, i have contacted them several times today,i receive my reply within 2 minutes…and they are all ready to help you in case of any problem….VPNSEEK.com Awesome!
THE BEST SERVICE int eh WORLD. . .I just don’t know how to thank Shirin. . .he diagnosed, reviewed and rebuilt the box remotley with great patience . . .I salute this company and assure them . . they have a customer for LIFE!
I am new to this VPN service, but from What I’ve experimented so far (just close to one month to use it) I really recommend this service. I beleive that it has to be plain simple and with soon response to requirements. I will renew my contract for one year, and feel confident that I can trust them. I have configured all my home network to use this system and it works perfectly.
I’m a long time user of BlackVPN and am happy with the service. I live abroad and use the UK package so I can watch content on the BBC’s iPlayer. I’ve found it to be reliable and good value.
THE BEST VPN on market!!!
Very good speed….very fast really….more fast than normal connection
Great support LIVE CHAT also were mr NAUMAN is real specialist and will help u in any problem!
If u don`t know which vpn choose……http://www.start-vpn.com/vpn-providers/purevpn/purevpn/ choice is PUREVPN!!!
Hello there,
I live in Argentina and been using BlackVPN US and UK package for almost a month now and i have to say that it works pretty well. I’m using it speacially to watch hetflix movies that do not appear on the local website, so I’m happy. I will certainly renew my membership.
If you are really a heavy user, I would take their 12-month Unlim for 99.99 euro – it is a 35% discount off the regular monthly price, plus no worry you run out of money some day…
Their support is yes sometimes slow, but I did not notice it is slower than support of any other provider…
If you are a new one – they ahve a solution – this 1 euro/year package – it’s enough to have 50Mb (!) a day to check Facebook and Twitter if your sysadmin or gov’t blocks social networks…
Ivacy support is slow sometimes answerting non-standard qiestions, but overall i like what they provide… I got this 3-month subscription Unlim XXL and it works fine with me… It is in fact cheaper than the traffic package they have, when you pay ONLY (;) 0.5 euro per Gb, in fact it can turn into really a lot
Witopia is essential for me while I’m in China. I would recommend it to
anybody that needs fast, reliable access to site like Facebook, Twitter,
YouTube and Wikipedia while in China. They provide great support and a
great service.
This VPN is garbage. Their payment processors are useless. You have:
1 – Plimus for CC’s which make you jump through a number of hoops or just reject your CC. Google Plimus!!
2 – PayPla, which sends them a payment but they do NOT acknowledge it. In other words, IVACY is a scam.
3 – UKash, which is not available in most countries.
4 – MicroPayment which is not available for most users.
Other than that, they do not support their customers, they do not answer e-mails, they do not do ANYTHING to help you. Their web software is incomplete and full of bugs. Their servers go up and down like yo-yos, and don’t get me started on latency. STAY AWAY!!!
This VPN is garbage. Their payment processors are useless. You have:
1 – Plimus for CC’s which make you jump through a number of hoops or just reject your CC. Google Plimus!!
2 – PayPla, which sends them a payment but they do NOT acknowledge it. In other words, IVACY is a scam.
3 – UKash, which is not available in most countries.
4 – MicroPayment which is not available for most users.
Other than that, they do not support their customers, they do not answer e-mails, they do not do ANYTHING to help you. Their web software is incomplete and full of bugs. Their servers go up and down like yo-yos, and don’t get me started on latency. STAY AWAY!!!
This VPN is garbage. Their payment processors are useless. You have:
1 – Plimus for CC’s which make you jump through a number of hoops or just reject your CC. Google Plimus!!
2 – PayPla, which sends them a payment but they do NOT acknowledge it. In other words, IVACY is a scam.
3 – UKash, which is not available in most countries.
4 – MicroPayment which is not available for most users.
Other than that, they do not support their customers, they do not answer e-mails, they do not do ANYTHING to help you. Their web software is incomplete and full of bugs. Their servers go up and down like yo-yos, and don’t get me started on latency. STAY AWAY!!!
I am an old customer of MonkeyVPN and it generally worked fine. You can cancel their VPN subscription directly on your PayPal account, they dont have your credit card as they use PayPal.
Have been using their service for over a month now and I am delighted to be able to watch BBC content as well as have the freedom to tap into the US market. It has definitely improved my viewing experience. Greatly enjoy what subscribing to BlackVPN allows me to do, easily and at a reasonable cost.
We are eager to get you started with our system, however, our anti-fraud system rated your transaction as ‘Request additional verification’ which calls for a simple verification.
In order to serve our legitimate customers, like yourself, with a VPN network that is free from troubles/downtime we humbly request you to kindly verify your transaction. The mere purpose of
Verification Method – Send us Blacked-out Copy of your Credit Card:
Kindly send us a scanned copy or photograph of your credit card’s front end (Please leave first 4 digits visible, black out the rest). There is absolutely no security risk as you would black out most of the digits on your credit card. Why we need this? Well, again, we need to see that name you used in transaction + the first 4 di
I tried to buy 3 days trial accunt 2.5 USD. They wanted me this. This behavior is like cheater. I’ll open a case in paypal. Guys don’t trust this kind of sellers.
I agree with both HnK and Guest above. I also suddenly started having problems in November after using Astrill for several months in China. I talked to their support numerous times, but every time would get different people, most of whom seemed to have limited knowledge of the challenges here in China, and who would all give me similar advice to try the same 3 or 4 things I’d already tried numerous times. I suspect Astrill is going the way of every other VPN in China–the more successful they are, the quicker the guardians of the Great Firewall will figure it out and start shutting down ports, and/or throttle the speed going to certain IP addresses, basically whatever they can do to make using a VPN as inconvenient as possible. I think the Internet controllers here have become more sophisticated now, and may not use the method of completely blocking a VPN service; rather, while you can still sign on, they now throttle your speed to the point it is almost unusable.
Worst service ever. Despite saying they have a server in Switzerland, they dont have. Their refund policy sucks. Stay away from them. There are many more, much better ones out there.
I had a few questions while setting up, and the support team was very helpful. Nauman was patient and efficient while answering my questions and he had things fixed up in a few short minutes. Great job! Thanks : )
I used them for three months. In the beginning they were great, but then there service would not work at all and they could not fix it. One day it was there and the next day it was gone. They refused to refund a pro rata amount of my payment and just stop communicating with me in trying to solve the problem. I suggest staying away from them
I do not agree with you, and I might actually go as far as to say that I suspect something in your configuration must have been set up wrong?
- Using linux/mac/pc ?
- The latest updated version of Tunnelblick or some other openVPN software?
- Properly forwarded your router?
- Firewalls allowing your VPN software to run properly?
- Contacted vpntunnel support?
Above is not meant in any offensive way
I am very very positive about this VPN provider, they promise 99.7% uptime, and they are living up to that promise. Very cheap and easy to use!
A couple of my friends are having a little trouble using the VPN software they provide for Windows, but an alternative solution works great ![]()
Very much recommended!
I am so happy to have VPN that consistently works in China. It’s been a hassle to find a reliable but not too expensive product like theirs. When i had a small issue in downloading the installer (completely my fault, i didn’t follow the instructions in order) their customer service chat line was excellent. The agent I spoke to was both very polite, and extremely helpful, by activating my account for me, and giving me the link for the installer. I will definitely continue to use this product in the future.
rubbish. useless. software very difficult to get it to install and it crashes IE and firefox. says you are connected but my ip address was still clearly visible on the internet – so it just does not work. warning – it also downloads and installs dotnet35 without asking you first.
tried to get it to work by using the MS wizard but just says unable to connect to their server.
Is this a genuine website or just a scam of some sort ?
These guys are kickass. I got a free upgrade to PPTP & OpenVPN so I can try out Netflix on my iPad. Love this service and really cheap! Get this Service!!!
I’ve been a user of BLACKVPN for over 2 years. I’m based in Ireland and use the UK package – allowing me to watch all BBC TV programmes – a great addition to my tv viewing – especially when I miss an episode of something.
Speed-response of the chatting service, very helpful and they know exactly what my problem is. Thx to all the equipe of PureVPN, especially to Naumen:), even working during the Xmas eve.
Finally I can open those social network websites. I love PureVPN.
I was never able to use this product. They don’t have one click install, you need to go in to your computer’s control panel AND change your router settings to use PrivacyIO’s VPN. Counter intuitive. “Hi library or communist regime, can I change your router settings? I need to install PrivacyIO so that I can access unapproved content.” I guess that is why the price is so low, not worth getting your blood pressure over a $7 charge. Hint…Search for a company that doesn’t log and doesn’t need router access to configure.
HMA works well for me because for one price you get access to all server locations and countries, this allows me to improve my online marketing and analyse how my campaigns are doing in other countries.
I purchased their product a couple of days ago and still have not been able to connect. Frustrating experience so far and customer support has a 1 day lag and then they reply to my detailed inquiry with a useless one line response. I’ll try for another couple of hours and then chalk it up to you get what you pay for and this has been crap.
An excellent service, hassle free set-up following the user guides provided make it simple to use whether on my laptop or Ipad. Not experienced any problems whatsoever when watching streaming video via the BlackVPN servers. For the price, you really can’t have any complaints!
Whata crappy VPN service provider not able to keep even the payment system in order, better don’t use the VPN in China
Ivacy is great now, with fully recovered customer care, and packages ranging from 1 to 99 euro/year, or 10 to 13 euro/month with truly unlimited packages. highly recommended!
although they have this 99.95 for the entire year, i still believe the 3-month deal is the best as soon as you do not need to use VPN/proxy for the entire year…