ST4RT VPN > Frequently Asked Questions

Frequently Asked Questions


Find all the most common questions about START VPN below. Please note we don’t actually sell anything ourselves. If you cannot find your question below, you can contact us directly.

Does START VPN sell anything?
Does v vet providers before you list them?
How do I write a review?
Why is my review not showing on the site?
How do I edit or remove my review?
The offer/price on START VPN does not match the one on the provider site
How do I find an offer?
I have a problem with my order


Does START VPN sell anything?

START VPN is a comparison site, we not sell anything but list dozens of VPN offers and the providers who sell them.
We are a guide to show who sells the VPN accounts you want and which provider can give you the best price.
START VPN does not stock sell or deal with any account you buy.
If you have any queries about your order, you need to contact the VPN provider directly.


Does START VPN vet providers before you list them?

We list VPN providers who pay for an Enhanced Listing (which includes displaying all their features and offers) and other VPN providers from who we do not receive any advertising revenue. Our ambition is to list as many VPN providers, offers and prices as possible, but we can never guarantee that all prices and offers are listed on START VPN, whether they are from ‘free’ or ‘paying’ providers.
START VPN does not make any claims as to the reliability or quality of the VPN providers we list, however we will remove a provider (paying or free) if we believe they are disreputable.
We urge our users to use their own judgment with the help of VPN providers reviews.


How do I write a review?

Most VPN providers on our site have a review system where once you have made a purchase online, through START VPN, you are asked to write a short review. Two weeks after you have made the purchase you are emailed again to write a short review about your experience. This then becomes the published review on START VPN. If you have missed this opportunity, please use our “Consumer reviews form” to discuss offers and providers.


Why is my review not showing on the site?

If you have post your review directly from the START-vpn site, it will be published the following day.


How do I edit or remove my review?

You cannot change or edit a review. If you would like your review removed, please contact us.


The offer/price on START VPN does not match the one on the provider site

We do list dozens of VPN offers and try out best to give the most accurate information. The error could be caused, either by incorrect information given to us by the provider or a technical error on the site, but as stated on our terms of use always check the offer specs on the site you are buying from. Please report this error, leave as many details as possible: about the error, the product name, model, url of the page on START VPN.


How do I find an offer?

Click here to see how easy it is to find an VPN account.


I have a problem with my order

START VPN does not stock sell or deal with any offer you buy. If you have any queries about your order you need to contact the VPN provider directly.