I just renewed my subscription with Witopia for my 3rd year. I'm in China, and if any of you are there, you know the headaches you have with VPN services. I let my subscription lapse and I got cut off, but Witopia helped me via email to get everything back up and running. They always respond within hours, and last night when I renewed, it was within 20 minutes and then constant back and forth emails to get things running again. Thanks Witopia. Also, in my 2 years previously with them, I have had excellent speeds that rivaled all of my friend's VPN's and Witopia actually created solutions for Hulu and all the other services to cloak themselves from prying eyes. These guys are at the top of their game.