I'de like to add my feedback.
For the record, I'm located in France near Paris, with the ISP "Free".
I subscribed this day to VPNTunnel.Subscription is quickly done, a few seconds after my Paypal payment, I got my ids in my mail box.
The soft is quickly downloaded from the website, and installed.And here comes the difficulties. Can't get any traffic through the tunnel.
I contact the Live Help, get someone one the chat.
Well, it took us 3 different ways to try, but it finally works, after hardly half an hour.
Good to know : you'll have to get through the live help, if, at this time, you're running Mac OS X Lion, because the actual stable version of the software runs under no further version than Mc OS X Snow Leopard.. The hotline game me a link to the beta, which works well with Lion.
So, good hotline, quick answers, very nice and polite, and now monitoring my up and down bitrates : as good as without the vpn tunnel.
Happy from my choice, I recommend it !