In a word, don't. the worst customer service you will ever experience and thats if you ever get a response from them! I constantly have to go back to them because they change passwords without telling me. the longest I've gone without a problem is 9 days!!! When it's on it's great but the moment you really need it to watch a special event, guaranteed you wont be able to connect due to password issues or some other bs that they will come out with.