I use OpenVPN to connect to Hidemyass. I use their NL server.
Speed: Most of the time speed is very good, especially considering I live in the US. I am very satisfied with the speed.
Reliability: I’ve only been a customer for a month, but their servers have always been running. Can’t get much more reliable than that.
Support: I honestly can’t comment on Hidemyass’ support, because I’ve never actually had a problem with my VPN… so I’ve never had to contact them. I suppose that’s good, they may have solved my problems before they happen.
Price: The price for this VPN is very reasonable, and is worth every penny. The 12 month offer is very cheap.