Review based on usage from Oct 2011 to May 2012. Setup under Windows was easy. Under Linux it was less easy, but not impossible. I live in Canada, and use the VPN to access Radio 5 (UK), BBC TV (UK), ITV (UK), RTL TV (Germany), ANT3 TV (Spain). Radio performance is excellent. TV varies from acceptable to good. I feel the service provided has met and even slightly exceeded my expectations, and intend to continue to use HMA.