I'm using the service for one month now and I'm completely satisfied. Download speed is overall good, during peak times, especially in the evening around 8 pm, it might take a few connect attempts until it works. But usually the connection will establish very fast. I am very impressed by their support, last week I sent an e-mail and received an answer in less then 5 minutes. The installation of vpn worked very good thanks to the detailled tutorial on their website.
Would recommend it!