Fantastic customer service, fast connection, secure service, very reasonably priced. Fully recommend the service. I used strongVPN for a while with my old router with no problems. When I installed a new router I ran into an issue ... I contacted customer service and they helped me configure the router/firewall and ensured that the service continued to work. When I ran into configuration problems they used a remote connection tool to configure my computer and it worked perfectly. Alexey and Dmitry in customer service went above and beyond in helping me resolve the issue.