I was turned on to VPNinja by a friend who also lives in China. His big selling point was the customer service. I was floored when he was right! These days online support is spotty at best with most other services, but the VPNinjas not only were EXTREMELY FAST with response time, they also provided great insight and problem solving with a sense of humor. Saved my life. This is so priceless - I can't believe the cost is as low as it is for what you get! Arigatou gozaimasu VPNinja!!!