I was never able to use this product. They don't have one click install, you need to go in to your computer's control panel AND change your router settings to use PrivacyIO's VPN. Counter intuitive. "Hi library or communist regime, can I change your router settings? I need to install PrivacyIO so that I can access unapproved content." I guess that is why the price is so low, not worth getting your blood pressure over a $7 charge. Hint...Search for a company that doesn't log and doesn't need router access to configure.