Comments on: TunnelBear http://www.start-vpn.com/vpn-providers/tunnelbear/tunnelbear/ Find the Best Personal VPN Service at the best price! Compare Providers & Reviews, Offers, Free Trials & Promo... Tue, 22 Apr 2014 21:02:00 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Corporate Bear http://www.start-vpn.com/vpn-providers/tunnelbear/tunnelbear/#comment-14310 Corporate Bear Fri, 24 Aug 2012 21:34:00 +0000 http://www.start-vpn.com/?p=19025#comment-14310 Hi Gadgetman, sorry to hear you didn't have a great experience.  We've had a massive amount of traffic over the last couple weeks after glowing reviews from Lifehacker, PC World, Huffington Post, etc.    We've since beefed up our support staff and our infrastructure.  We'd love for you to give us another try in the future.  I think you'll like what you get.     SD - If you can report this issue to support@tunnelbear.com we'll absolutely correct any issues you might have had. I'm not quite how we could have charged you 10X more than normal, but we'll certainly correct it.    Best Regards,   -Corp Bear (aka Ryan)TunnelBear CoFounder Hi Gadgetman, sorry to hear you didn’t have a great experience.  We’ve had a massive amount of traffic over the last couple weeks after glowing reviews from Lifehacker, PC World, Huffington Post, etc.   

We’ve since beefed up our support staff and our infrastructure.  We’d love for you to give us another try in the future.  I think you’ll like what you get.    
SD – If you can report this issue to support@tunnelbear.com we’ll absolutely correct any issues you might have had. I’m not quite how we could have charged you 10X more than normal, but we’ll certainly correct it.   
Best Regards,   -Corp Bear (aka Ryan)TunnelBear CoFounder

]]> By: SD http://www.start-vpn.com/vpn-providers/tunnelbear/tunnelbear/#comment-14306 SD Fri, 24 Aug 2012 00:11:00 +0000 http://www.start-vpn.com/?p=19025#comment-14306 I  agree with Gadetman. Tunnelbear is a terrible service. It might be ok for the useless 500mb free a month, but for those of us that pay the subscription it's just too slow. In the 3 months I had it I couldn't watch anything, and yet I reciebed no help from customer support. The money was withdrawn from my account though (on one occasion 10x the fee which I never got back) Be careful. I'm looking elsewhere. I  agree with Gadetman.
Tunnelbear is a terrible service. It might be ok for the useless 500mb free a month, but for those of us that pay the subscription it’s just too slow. In the 3 months I had it I couldn’t watch anything, and yet I reciebed no help from customer support. The money was withdrawn from my account though (on one occasion 10x the fee which I never got back) Be careful. I’m looking elsewhere.

]]> By: Gadgetman http://www.start-vpn.com/vpn-providers/tunnelbear/tunnelbear/#comment-14157 Gadgetman Sun, 24 Jun 2012 06:44:00 +0000 http://www.start-vpn.com/?p=19025#comment-14157 I have been using tunnelbear for a couple of weeks now. It only cost $4.99US. It is very primitive & basic & slow, but it does the job. However, I will not be renewing my subscription with them due to absence of support.The support is just non-existence. I have sent them two emails & no response for the last two weeks. If you are looking for a basic VPN, there are other options available for the very similar price. I have been using tunnelbear for a couple of weeks now. It only cost $4.99US. It is very primitive & basic & slow, but it does the job. However, I will not be renewing my subscription with them due to absence of support.The support is just non-existence. I have sent them two emails & no response for the last two weeks. If you are looking for a basic VPN, there are other options available for the very similar price.

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