Speed – I don’t max out the connection I have at my job (10 Mbps dl) but I get quite near it and at home I don’t even notice a difference! Also, gaming is still possible with this vpn as I only get a small bump in pings depending of the location.

Reliability – They’re quite reliable, however I’ve been disconnected somewhat 4-5 times, however I can reconnect quite quickly except one case where it took around 10 minutes.

Support – Support is great, they usually send me an answer back in the SAME (business) day!!!

Price – It’s a bit pricey in Canada due to this euro/cad conversion. I’m satisfied but I would like to see cad or us dollars.